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Virtual Assistant Services to Enhance Productivity
Enhancing productivity through dedicated admin support, including the assistance of a virtual assistant, can significantly lead to productivity enhancement.
Enhancing productivity through dedicated admin support, including the assistance of a virtual assistant, can significantly lead to productivity enhancement.
PROFESSIONAL PROFILE
SUMMARY
I am based on the South Coast of NSW, Australia, and have a broad background in business administration and EA/PA support, gained over the last 30+ years across a variety of fields, including Defence, state government, not-for-profits, and small and large businesses.
Self-Employed since 2018, focusing on delivering high-quality virtual assistance, office administration, and management solutions to diverse clients. With over six years as a business owner, I have contributed to improving operational efficiency and streamlining administrative processes, leveraging strong problem-solving and organisational skills.
https://www.lraconsultingaustralia.com
0466 269 811
robyn@lraconsultingaustralia.com
www.linkedin.com/in/robyn-lewis-45101756
BENEFITS OF WORKING WITH A VIRTUAL ASSISTANT:
I am an independent contractor, so you are not responsible for any employee-related taxes, insurances, superannuation, holiday pay, leave loading, sick pay or other benefits.
You reduce your office expenses, as I work from my home office and already have a laptop/PC, mobile phone, high-speed internet, and a printer/scanner to handle your business needs.
You save money by paying me only for the hours I work for you.
I am flexible, and I complete the work within the timeframe you provide.
You increase productivity, have less downtime, and no more breaks or extended lunch breaks to decrease office productivity.
Lastly, I believe the most critical factor is that I can focus on the parts of your business that take up your precious time, giving you back that time and allowing you to concentrate on growing your business and raising your bottom line.
SERVICES PROVIDED:
General EA/PA Support
- Email management/prioritising/ weeding out spam and junk mail
- Calendar management - scheduling and appointment setting
- Client communication – emails and telephone calls
- Travel management
- Monitor customer satisfaction levels
- Creating processes, standing operating procedures and manuals
- Document creation, formatting and proofing
- Word processing, spreadsheets, pivot tables, charts, graphs, flowcharts, organisation charts and presentations
- High level working knowledge of Microsoft Office Suite, including MS Word, MS Excel, MS PowerPoint and MS Visio
- Data entry
- Online research
- Data analysis and statistical reporting
- Create and maintain registers and contact databases
- Invoicing, raising purchase orders and quotations
Document Control
- Administer end-to-end document control process activities
- Ensure all documents are formatted in accordance with style guide
- Ensure version control/revisions are systematic and aligned to document histories
- Setup and maintenance of filing systems
Tendering
- Research and track upcoming projects/tenders
- Cold call/email potential Clients expressing interest in pricing works packages
- Tender preparation
o Manage and coordinate the compilation of tender submissions
o Liaise with Client for completion of bill of quantities/written responses to tender schedules
o Draft staff resumes for inclusion in tender submission
- Collate and lodge tender submission
BUSINESS CREDENTIALS:
➢ Bachelor of Arts / Business Studies
➢ Diploma of Business Law
➢ Diploma of Leadership and Management
➢Corporate Governance Course
➢ Mental Health First Aid Course
➢Acknowledge This - Acknowledgement of Country awareness course
➢ Current Company Director Number
➢ Working with Children Check (NSW) – WWC1312804E
➢ Current NSW Driver’s License
➢ Current National Police Check
➢ Current ABN and GST registration
AFFILIATIONS / ASSOCIATIONS:
➢ Executive Assistant Network
➢ Australian Institute of Office Professionals
➢ Director Institute Australia
➢ Australian Virtual Industry Professionals Limited
➢ The VA Institute
➢Veteran Business Community
At LRA Consulting Australia, we understand how busy life can get. That's why we offer a variety of admin support services to help enhance your productivity. Our experienced virtual assistants can handle everything from organizing your inbox to running errands. Let us help you save time and reduce stress. Contact us today!
South Coast, New South Wales, Australia
E: robyn@lraconsultingaustralia.com M: +61466 269 811 or +61 492 994 894
Open today | 09:00 am – 04:00 pm |
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